Getting Started
Sign in with the account provided by your organization. Shfa uses your authenticated account to route you to the correct tenant workspace and apply tenant-specific access controls.
Public resource
Product Documentation
Customer-facing guidance for using Shfa dashboards, insights, automations, integrations, and support resources.
Dashboards
Dashboards organize financial, operational, and property metrics into reusable views. Use filters and drilldowns to inspect metric details, supporting rows, and period-specific trends.
Insights
Insights lets authorized users ask business questions and receive analysis based on approved tenant data sources. Responses may include supporting tables, charts, or proof workbook exports when available.
Automations
Automations monitor recurring workflows such as operational reports, payment reviews, and exception notifications. Each automation page shows the available summary, data, and agentic work views for that workflow.
Data And Integrations
Shfa connects to customer-approved source systems and synchronizes data into tenant-isolated datasets. Integration issues should be reported with the tenant name, affected source, timestamp, and expected result.
Account Access
Access is managed through authenticated user accounts and tenant assignment. Contact support for invitations, account changes, role updates, or suspected unauthorized access.
Frequently Asked Questions
Where do I report a production issue?
Use the public support channel and include severity, tenant, screenshots, timestamps, and affected workflow.
Where can I check service availability?
The public status page lists current service component status, recent incidents, and scheduled maintenance.
Where are product updates published?
Customer-facing release notes are published in the public changelog.
How is customer data separated?
Shfa is built around tenant-scoped access. Authenticated users are associated with a tenant, and backend services enforce tenant context for application workflows.